Vendor & Supplier Management · Quality Workflow
Supplier Corrective Action Request (SCAR)
Give the corrective action process one front door, one owner and one visible status. Built for quality teams in manufacturing.
Explore templateUse this template to track diverse supplier participation and spend against stated program targets without building anything from scratch. Everything a chief procurement officer needs is already configured.
Quick answer
The Supplier Diversity Program template is a pre-built supplier management workflow used to track diverse supplier participation and spend against stated program targets. It runs across 6 stages, from cycle initiated to sign-off and next cycle, captures 8 standard fields including supplier and annual spend, and applies 4 automations so routing, checks and record-keeping happen without manual chasing.
The Supplier Diversity Program template turns an informal process into a structured one. Instead of tracking each diversity record across email, spreadsheets and chat, every request enters one workflow with 8 fields captured at submission, 6 stages that make the current status obvious, and approval routing that reaches the supplier manager automatically. chief procurement officers get a single view of what is open, what is waiting and what is closed. The template is built for procurement teams across industries and connects to Zapro Spend Analytics and NetSuite, so records stay aligned with the systems finance already relies on.
The problem it solves. Diversity reporting is assembled manually each quarter from certificates and spend extracts that never quite match. This template gives the process a single front door and a trail that holds up in an audit.
Every diversity record follows the same 6 stages, so anyone can see where a record is without asking. Stages, owners and exit conditions are configurable if your policy differs.
Zapro opens the diversity record on a fixed schedule so reviews happen on time rather than when someone remembers.
Performance, spend and incident data is pulled automatically and attached to the review record.
Reviewers score against agreed weighted criteria, with every comment stored against the score that produced it.
Scores are shared with the stakeholders and the supplier, and the discussion outcome is recorded in the same place.
Improvement actions get an owner and a due date, and Zapro tracks them until they are closed.
The supplier manager signs off the result, the record is archived, and the next cycle is scheduled automatically.
These 8 fields are pre-configured on the intake form. Mandatory rules, picklists and validation are already applied, so a diversity record cannot progress with gaps in it.
Configured once during setup, then enforced consistently on every record without further effort.
It triggers the moment the condition is met, so nothing waits on someone noticing it first.
This runs as a built-in rule, which removes the follow-up chasing that usually surrounds it.
Zapro applies this to every diversity record as it enters the workflow, so nobody has to remember to do it.
| Aspect | Manual process | With the Zapro template |
|---|---|---|
| Diversity record handling | Diversity reporting is assembled manually each quarter from certificates and spend extracts that never quite match | One workflow that helps you track diverse supplier participation and spend against stated program targets |
| Audit readiness | Evidence reassembled from mailboxes at audit time | Complete trail generated as the work happens |
| Cycle time | Depends on who is chasing this week | Predictable, with reminders and escalation built in |
| Status visibility | Chase people on email or Slack to find out where it is | Live status on every record, visible to requester and approver |
| Approvals | Forwarded emails with no record of who approved what | Rules-based routing with a time-stamped approval trail |
This template is designed to run alongside your finance and operations stack rather than beside it, so records stay consistent in both places.
The Zapro product page behind this template and everything it connects to.
The tooling landscape for supplier performance and risk.
The metrics used to measure supplier and procurement performance.
It is a pre-built supplier management workflow in Zapro that lets procurement teams track diverse supplier participation and spend against stated program targets. Each diversity record is captured on an 8-field form, moves through 6 stages with a named owner at each step, and is supported by 4 automations covering routing, validation and record updates.
Most teams have it running in about 15 minutes. The stages, fields and automations are already configured, so setup is mainly adjusting approval thresholds, field labels and owner assignments to match your own policy.
Primarily chief procurement officers, working with supplier managers and quality leads. It is most commonly used by procurement teams across industries, though the workflow itself is not sector-specific.
Most teams run it quarterly for strategic suppliers and annually for the rest. The cadence is set per supplier tier and Zapro opens each cycle automatically.
You choose. Scores and actions can be shared with the supplier through the portal, which usually makes the improvement conversation far shorter.
Zapro ships with this template plus the rest of the procurement and vendor management suite. Start with the diversity record process and expand into sourcing, contracts, invoices and spend when you are ready.