Using Slack for audio and video calls enhances communication within remote teams. Here’s how to set it up securely:

Step 1: Enable Audio and Video Calling in Slack

  • Open Slack and click on your profile picture in the top-right corner.
  • Select Preferences, then go to the Audio & Video section.
  • Ensure that Slack’s calling feature is enabled for both audio and video calls.

Step 2: Set Up Two-Factor Authentication (2FA)

  • For added security, enable two-factor authentication (2FA) for your Slack account.
  • Go to Preferences > Account Settings > Security.
  • Follow the prompts to set up 2FA via SMS or an authentication app.

Step 3: Start an Audio or Video Call

  • To start a call, open a direct message (DM) or a group conversation.
  • Click on the phone icon for an audio call, or the video camera icon for a video call.
  • Slack will initiate the call securely within the platform.

Step 4: Use Slack’s Enterprise Grid for Enhanced Security (for Enterprise Users)

  • If you’re on the Enterprise Grid, work with your admin to ensure calls are encrypted and comply with company policies.
  • Admins can configure data retention policies, call encryption, and secure guest access.

Step 5: Control Access with Permissions

  • Ensure your team only has the appropriate permissions to make and receive calls.
  • In Workspace Settings, control who can initiate calls and manage calls across the organization for more secure and controlled communication.

Step 6: Use End-to-End Encryption (E2EE) for Extra Security

  • Slack supports end-to-end encryption (E2EE) on calls. Ensure that your calls are protected with this setting by enabling it in your organization’s security settings.

Step 7: Record and Share Calls Securely (Optional)

  • For critical meetings, you can record calls. Ensure that recordings are shared securely with the necessary team members.
  • Use Slack’s recording feature for video calls to keep meeting notes and action items.

By following these steps, you can ensure secure and effective audio and video calls within Slack for your remote team, enhancing collaboration and communication.